Questions and Answers

Click on a topic for the most commonly asked questions and answers relating to student loan program policy.

Don't See the Answer You're Looking For?

Submit your toughest loan policy questions our HESC Policy Panel by emailing us at AskPolicy@hesc.org. All questions will be answered quickly.

Question of the Month

Each month, the author of one of the questions that has been submitted to our Policy Panel will be recognized and featured in the Lender and College Administrator "What's New" sections. Visit the Question of the Month page for a summary of past winners.

Contact Us

To speak with a member of the Regulatory Compliance staff, call toll free 1-866-431-HESC (1-866-431-4372) or 1-518-473-3986.