A school can reduce its cohort default rate significantly with HESC’s Default Manager. This Web-based tool identifies borrowers who are in the selected cohort year and borrowers who would affect the rate should they default. A school can prioritize borrowers by loan status and the number of days they are delinquent. In addition, a school can handle borrowers closest to default first, keep track of default prevention efforts, record actions such as phone calls to borrowers, and schedule a follow-up for each borrower.

Learn more about Default Manager by viewing the Default Manager tutorial and reading the Default Manager fact sheet.